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DELIVERY CHARGES

UK STANDARD DELIVERY £3.99

We'll do everything we can to ensure as speedy and efficient delivery as possible.

With our standard delivery option, we will dispatch your order with Royal Mail via our tracked 48 hour service.

Please allow up to 2-5 working days from the time the goods leave our warehouse. 

This option does not guarantee delivery on a specific date.

Please allow at least 6 working days for delivery of your order, before contacting our customer service team.

FREE DELIVERY ON UK ORDERS OVER £40

Free standard delivery as above on all UK orders over £40!

UK NEXT DAY DELIVERY £5.99

We dispatch our next day parcels via Royal Mail tracked 24, and the cut off is 1.00pm to order to qualify for this service. 

Orders after this time will be dispatched the following working day and received working day after this.

INTERNATIONAL DELIVERY EU £9.99 / ROW £14.99

For delivery to the countries below, please allow up to 5-10 working days from the time the goods leave our warehouse. 

This option does not guarantee delivery on a specific date but is a trackable service.

Belgium, Denmark, mainland France, Germany, Ireland, Luxembourg, Monaco, Netherlands, Greece, Italy, 

Portugal, Spain, Albania, Andorra, Armenia, Austria, Belarus, Bosnia & Herzegovina, Bulgaria, Cape Verde, Croatia (Hrvatska), Cyprus, Czech Republic, Estonia, 

Faroe Islands, Finland, Georgia, Gibraltar, Greenland, Hungary, Iceland, Latvia, Liechtenstein, Lithuania, Macedonia, Malta, Moldova, Norway, 

Poland, Romania, Russian Federation, South Georgia & South Sandwich Islands, San Marino, Slovak Republic, 

Slovenia, Sweden, Switzerland, Turkey, Ukraine, Vatican City State.

For deliveries to the Rest of the World please allow up to 7-20 working days from the time the goods leave our warehouse. 

This option does not guarantee delivery on a specific date but is a trackable service.

ADDITIONAL CHARGES FOR OVERSEAS DELIVERY

Any customs or import duties are applied once the package reaches its destination country. Additional charges for customs clearance must be paid by the recipient. 

We have no control over these charges and cannot predict what they may be. 

Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

USING AN ALTERNATIVE DELIVERY ADDRESS TO THE BILLING ADDRESS OF YOUR DEBIT/ CREDIT CARD

You can have your order delivered to a different address to the billing address of your debit/ credit card. You can enter the delivery address at checkout. 

Please ensure however that all details are correct before you checkout as amendments to your delivery details cannot be made once your order has been placed.

WORKING DAYS

A working day is referred as Monday to Friday. Saturday, Sunday and Bank Holidays are not classed as working days. 

Orders placed on Saturday, Sunday and Bank Holidays will be dispatched within the next 1-2 working days accordingly.


DELIVERY ISSUES

Occasionally events beyond our control may result in your parcel being delayed whilst it is with the courier and we cannot be held responsible for such delays.

All parcels are fully insured and if your parcel is lost or delayed, let us know and we'll act quickly to locate it.

All claims for missing items must be made within 21 days of the date of your order.

These delivery options apply to orders sent to mainland UK, Northern Ireland, Jersey and Guernsey, 

Isle of Man, Isle of Wight, Scottish Islands and Highlands, Shetlands, Orkney Islands, Sark, Herm and BFPO addresses, all up to a weight of 2kg.

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